1. INTRODUCTION

• This PAIA Manual is useful for the public to :
• check the categories of records held by Governance@Work which are available without a person having to submit a formal PAIA request;
• have a sufficient understanding of how to make a request for access to a record, by providing a description of the subjects on which the body holds records and the categories of records held;
• know the description of the records which are available in accordance with any other legislation;
• access contact details of the Information Officer;
• know the description of the guide on how to use PAIA, as updated by the Regulator and how to obtain access to it;
• We have a Privacy Policy written in accordance with the Protection of Personal Information, Act 4 of 2013 (“POPIA”) which may be accessed on our website. This PAIA Manual and the Privacy Policy must be read in conjunction with each other.

2. DETAILS OF GOVERNANCE@WORK

• Nature of the business:

1. We are a consulting company which provides governance and compliance services, keynote addresses, mentoring & coaching; and team building/development which instils governance implementation through the play of childhood games. Its sole director Raksha is also a member of Boards and committees, and this policy applies to any personal information that she may receive in that capacity as well. For more information of the services on offer, please view the various links on the website.

• Our Details  

3.  INFORMATION REGULATOR GUIDELINES FOR REQUESTERS ON HOW TO USE THE ACT 

• A Guide has been compiled in terms of Section 10 of PAIA Act by the Information Regulator. It contains information to assist a person wishing to exercise a right in terms of PAIA and POPIA. The Guide is updated from time to time.

• The Guide is available for inspection and use in each of the official languages as per below and is also available on https://inforegulator.org.za/paia-guidelines/.

• A copy of the Guide, in at least two of the official languages are available for public inspection from Monday to Friday during our business hours.

• Should any person require a copy of the Guide, or any part thereof, they may contact us using Form 1 of Annexure A to the PAIA Regulations. Prescribed fees as provided for by the PAIA Regulation will be charged for reproduction and postage.

• The Guide, and any amendments thereto, form part of this Manual.

• Any further queries regarding the Guide may be directed as follows:

4. RECORDS HELD IN ACCORDANCE WITH SECTION 51(1)(d) OF THE ACT

• We are required by law, in the conduct of our day to day business and as a matter of standard practice and good governance to keep records. The subjects and categories of records are as per paragraph 7 below.

• Records are held in accordance with the following legislation which list is by no means exhaustive and is intended to serve as a guide only: –
  • Value-Added Tax Act No. 89 of 1991
  • Compensation for Occupational Injuries and Diseases Act No. 130 of 1993
  • Skills Development Act No. 97 of 1998
  • Unemployment Insurance Act No. 63 of 2001
  • Basic Conditions of Employment Act No. 75 of 1997
  • Companies Act No. 71 of 2008
  • Promotion of Access to Information Act No. 2 of 2000
  • Promotion of Administrative Justice Act No. 3 of 2000
  • Protection of Personal Information Act No. 4 of 2013
  • Income Tax Act No. 58 of 1965
  • Labour Relations Act No. 66 of 1995
  • Financial Intelligence Centre Act No. 38 of 2001
  • Employment Equity Act No. 55 of 1998
  • Occupational Health and Safety Act No. 85 of 1993
  • Broad Based Black Economic Empowerment Act No. 3 of 2003
  • National Credit Act No.34 of 2005
  • Electronic Communications and Transactions Act No. 25 of 2002
  • Merchandise Marks Act No. 17 of 1941
  • Trademarks Act No. 194 of 1993
  • Consumer Protection Act No. 68 of 2008

5. SUBJECTS AND CATEGORIES OF RECORDS

• The subjects and categories below are of records held as a matter of standard practice and are by no means exhaustive and is intended to serve as a guide only of the records held by us.

• The recordal of the subjects and categories below is also not an indication that all the information is available for public consumption nor does not imply that a request will automatically be granted. Information that is automatically available without having to make a request in the prescribed form is itemised below.

• All requests for access will be evaluated on a case-by-case basis on their own merits due consideration will be made. We also reserve the right to decline to grant access in accordance with the law.

6. RECORDS AUTOMATICALLY AVAILABLE

Records which are automatically available without having to make a request in the prescribed form include the following:

• Brochures, articles newsletters, publications

• All information contained on our Website and LinkedIn profile

7. REQUESTS FOR ACCESS TO INFORMATION

• It is important to note that the successful completion and submission of an access request form does not automatically allow or guarantee the requester access to the requested records.

• An application for access to a record is subject to certain limitations if the requested record protects certain rights and falls within a certain category as specified with Part 3 and Chapter 4 of the PAI Act.

• In order to facilitate a timely response to requests for access, requesters should ensure that all the requirements are met.

• We may refuse you access to records where grounds for such exist.

• Should a requester be unsatisfied with the decision, a complaint may be lodged in writing to the Information Regulator.

8. UPDATES TO THE MANUAL

• This Manual is updated from time to time.

9. AVAILABILITY OF MANUAL AND FORMS

• A copy of this Manual is available for inspection free of charge at our place of business.

• The Forms and fee tariff as prescribed by the Regulator is available to the public on the Information Regulator’s website at https://inforegulator.org.za/paia-forms/ or you may contact Raksha, our Information Officer.